Charter of Patients' Rights

  • It is the patient's right to receive optimal health services.
  • The information should be provided to the patient in a satisfactory and sufficient manner.
  • The patient's right to freely choose and decide on receiving health services must be respected.
  • The provision of health services should be based on respect to the patient's privacy and the principle of confidentiality.
  • It is the patient’s right to access to an efficient complaints handling system.