Charter of Patients' Rights
- It is the patient's right to receive optimal health services.
- The information should be provided to the patient in a satisfactory and sufficient manner.
- The patient's right to freely choose and decide on receiving health services must be respected.
- The provision of health services should be based on respect to the patient's privacy and the principle of confidentiality.
- It is the patient’s right to access to an efficient complaints handling system.