Hardware group

Assessing the hardware needs of the offices, identifying and determining how to meet the needs using the available facilities and providing expert supervision for their purchase or purchase order
Installing hardware required by users and experts to use software designed
Providing technical support services for maintenance and repair of equipment and hardware directly from centralized services or out-of-hospital technical services
Providing, installing and supporting all active and inactive equipment
Servicing domain hardware periodically according to the relevant process
Fixing bugs and issues in any system and accessories, installing operating systems and drives
Participating in preparing and drafting existing contracts in various fields of information technology
Estimating domain hardware needs and supervising the purchase in coordination with domain management and university IT management (if required)
Troubleshooting inactive network equipment initially (duct, network socket, rack, patch panel, etc.) and if it is not fixed according to the network troubleshooting process, hardware office of management of IT
Troubleshooting active network equipment initially (switches, access points, wireless equipment, etc.) and if it is not fixed according to the network troubleshooting process, hardware office of management of IT
Coordinating with the IT Center to purchase new systems
Installing Windows on the computers of relevant office and performing the required settings and other applications